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Debt collectors and debt buyers

Pick the company named on your letter, caller ID or credit report.

Buyer, agency or servicer?

The name on your letter is not always the company that owns the debt. A debt buyer has bought the account and is now the creditor. A collection agency collects for someone else, often the company you originally dealt with. A servicer collects for a buyer in the same corporate family.

It matters because your dispute goes to whoever is collecting, while the documents that prove the debt sit with whoever owns it. A validation notice has to name the current creditor, so start there.