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Who called me from 800-922-0204?

Verizon. Verizon's own contact page lists 1.800.922.0204 as its customer service number, so a call from it is Verizon itself, not an outside collection agency.

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Which state do you live in?

Time limits on debt and some collection rules depend on your state.

800-922-0204 at a glance

Number
(800) 922-0204
Belongs to
Verizon
What the line is for
Customer service
Kind of company
Phone and internet company
Last checked
October 15, 2026

Verizon lists 1.800.922.0204 as "Customer Service". For a past-due bill or suspended service, Verizon's help pages give 1-800-VERIZON (800-837-4966).

Who uses 800-922-0204

Verizon lists "For Customer Service: 1.800.922.0204" on its contact numbers page.[1]

A call from Verizon may be about your account, a bill or a service change. If your bill is past due, Verizon's help pages send you to 1-800-VERIZON (800-837-4966) instead.

Is a call from 800-922-0204 a scam?

The number itself belongs to Verizon, but caller ID can be faked, so a familiar number on your screen proves nothing on its own.[2] Scammers copy real company numbers to look genuine.

  • Do not give card or bank details to someone who called you.
  • Hang up and call Verizon back on a number you find yourself: 1-800-VERIZON (800-837-4966) or the number on your Verizon bill.
  • A real company can tell you who the account is with and how much is owed, and will not insist on gift cards, wire transfers or payment apps.[3]

You can paste a text or voicemail into our scam checker to look for the warning signs regulators describe.

What to do next

If an old Verizon bill has been passed to a collection agency, the agency must send you a written validation notice, and you can dispute anything that looks wrong.

  • This is usually the lender itself, not a collection agency. The federal debt collection rules mainly cover third-party collectors, not the original creditor collecting its own account, but the lender still has to follow its agreement with you and state law.[4]
  • Behind on payments? Ask about a hardship or payment plan before the account is charged off. Once it is sold or passed to a collector, you gain the right to a written validation notice; see our debt validation letter guide.
  • Not sure what you owe? Our guide to finding out what debts you owe shows how to get your free credit reports and check every account.

Other Verizon numbers

NumberWhat it is for
(800) 837-4966[5]1-800-VERIZON: past-due bills and suspended service

Every number above comes from the linked source. Search any other number in our phone number lookup.

Common questions

Is 800-922-0204 Verizon?

Yes. Verizon lists 1.800.922.0204 as its customer service number. Caller ID can be faked, so call the number on your bill if unsure.

What number do I call about a past-due Verizon bill?

Verizon's help pages give 1-800-VERIZON (800-837-4966) for past-due bills and suspended service.

Is Verizon a debt collector?

Not when it collects its own bills. If an old bill is sent to a collection agency, that agency has to follow the debt collection rules, including sending a validation notice.

References

  1. Verizon contact numbers. Verizon.
  2. Caller ID spoofing. Federal Communications Commission.
  3. How do I tell if a debt collector is legitimate or a scam?. Consumer Financial Protection Bureau.
  4. What is an original creditor, and what is the difference between an original creditor and a debt collector?. Consumer Financial Protection Bureau.
  5. Past-due bill help. Verizon.

Every phone number on this page links to the source we checked it against. We do not use caller-ID databases or user reports. Last checked October 15, 2026. Spotted an error? Email [email protected], and see our change history. This page is general information, not legal advice.